c bajji Privacy Policy

Introduction and Scope

c bajji is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") sets out how c bajji handles the personal data of users through the website c-bajji.cam and its related services.

By registering on our platform, logging in, or using any of our services, you are considered to have accepted the terms of this Policy. This Policy is an integral part of c bajji's Terms and Conditions and both documents should be read together.

The data processing activities described in this Policy apply only to members who are actively using c bajji's services or who have registered with the intention of doing so.

Types of Data Collected

c bajji may collect and process the following categories of data:

2.1 Identity Data

• Full name and date of birth
• National ID or passport number (where identity verification is required)
• Current address
• Photo or digital copies of identity documents

2.2 Contact Data

• Mobile number
• Email address
• Preferred method of contact

2.3 Financial Data

• Deposit and withdrawal transaction history
• Details of payment methods used (bKash, Nagad, Rocket, Upay or bank account)
• Transaction reference numbers and dates

2.4 Account Activity Data

• Gaming history, betting records and results
• Bonus claim and usage history
• Session duration and login activity
• Records of contact with customer support

2.5 Technical Data

• IP address and device identifiers
• Browser type and version
• Operating system and device model
• Access dates, times and list of pages visited

How Data Is Collected

c bajji collects data in the following ways:

3.1 Direct Collection

You provide data directly when filling in the registration form, during the identity verification process, when requesting a deposit or withdrawal, and when contacting the customer support team.

3.2 Automatic Collection

When you use our website or app, technical data (such as IP address, device information and browsing activity) may be collected automatically. Cookies and similar technologies are discussed in detail in Section 7.

3.3 Collection from Third Parties

For identity verification purposes, we may occasionally receive limited data from payment processors or fraud prevention service providers.

Purpose of Data Use

c bajji uses collected data for the following purposes:

4.1 Service Operations

• Account registration, verification and management
• Processing deposits, withdrawals and other financial transactions
• Keeping gaming services and betting features active
• Managing VIP membership and bonus programmes

4.2 Security and Compliance

• Identity verification and fraud prevention
• Compliance with anti-money laundering (AML) rules
• Account security and prevention of unauthorised access
• Monitoring and prevention of suspicious activity

4.3 Communication and Support

• Responding to enquiries through customer service
• Sending important account-related notifications
• Sending promotional information with your consent

4.4 Service Improvement

• Analysing and improving user experience
• Identifying and resolving technical issues
• Planning and implementing new features

As part of responsible gaming, c bajji may review your gaming activity in certain cases so that timely support can be offered if a member is at risk of excessive gaming.

Data Retention and Deletion

c bajji retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet applicable legal obligations.

5.1 Active Accounts

All data needed to provide services will be retained for as long as your account remains active.

5.2 Closed Accounts

Even after an account is closed, financial and transaction records may be retained for a set period as required by applicable law. Once that period has passed, the data is securely deleted or anonymised.

5.3 Data Deletion Requests

You may request deletion of your data at any time. However, we may be required to retain certain data for a fixed period due to legal obligations.

Sharing Data with Third Parties

c bajji does not sell your personal data or transfer it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

6.1 Service Providers

Third-party service providers engaged to operate our platform (such as payment processing, identity verification and IT infrastructure) are given only the data necessary to perform their specific functions. These providers operate under strict confidentiality terms.

6.2 Legal Requirements

We may be legally required to disclose data to relevant authorities as part of a court order, government directive or lawful legal process.

6.3 Fraud Prevention

Limited data may be shared with established industry fraud prevention networks to detect fraudulent activity or to protect users.

6.4 Corporate Changes

In the event of a business merger, acquisition or restructuring, personal data may be transferred to the relevant parties. We will notify you in a timely manner if such a change occurs.

Cookies and Tracking Technologies

The c bajji website uses cookies and similar technologies to help improve your browsing experience.

7.1 Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, carry out security checks and save preferences. The website cannot function properly without them.

7.2 Functional Cookies

These cookies remember your language preference, account settings and other personalised settings, making your next visit more convenient.

7.3 Analytics Cookies

Analytics data is collected to monitor website usage and help improve the quality of our services. This data is generally processed in anonymous and aggregated form.

7.4 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling essential cookies may affect certain website functions.

Data Security Measures

c bajji follows industry standards and applies multiple technical and administrative measures to protect your personal data.

8.1 Encryption

All data transmitted between the website and our servers is sent via SSL (Secure Socket Layer) encryption. Sensitive data in storage is also kept in encrypted form.

8.2 Access Controls

Only authorised staff may access specific personal data when required for their work. All access is logged and reviewed regularly.

8.3 Infrastructure Security

Our servers operate in secure data centres. Regular security assessments and vulnerability tests are conducted. Firewalls and intrusion detection systems are active to identify unauthorised access attempts.

8.4 Data Breach Response

In the event of a data breach, c bajji will act promptly and notify affected users as quickly as possible in accordance with applicable law.

Your Rights

As a c bajji member, you have the following rights over your personal information:

9.1 Right to Access

You can find out at any time what information c bajji holds about you, the purpose for which it is used, and with whom it is shared.

9.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. You can update some information directly through your account settings.

9.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

9.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes, and we will action that request in a timely manner.

9.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights or for any questions, contact our privacy team (see Section 12). We will aim to process your request within 30 working days. For more information about our services and policies, you can visit the About Us page.

Protection of Minors' Data

All c bajji services are for persons aged 21 and above only. We do not knowingly collect any personal information from minors.

We carry out an age verification process at registration. If a user provides false information to misrepresent their age and this is later confirmed, that account will be closed immediately and the associated data will be deleted.

If you suspect that a minor is using our platform, please contact us.

Policy Changes

c bajji may revise this privacy policy from time to time. Changes may be prompted by the introduction of new services, changes in legal requirements, or changes in our business practices.

11.1 Notification of Changes

For significant changes, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a message directly to your registered email address
• Requesting consent at login (for material changes)

11.2 Effective Date of Changes

The revised policy will take effect from the date of publication. If you continue to use the service after notification, you will be considered to have accepted the revised policy. The latest version of the policy will always be available on our website.

Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us. The c bajji customer service team is available 24 hours a day, 7 days a week in both Bengali and English.

If you are unsure about something, you may find answers to common questions in our FAQ section.